Giselle

All patrons must have a ticket for entry regardless of age or seating requirements, including infants. No refunds. No exchanges.

Bags will be allowed into the theater only after a bag search, which will take extra time and may slow ingress into the theater. We ask that you not bring any large bags.

While clear bags are not mandatory, we highly recommend them to expedite your entry.

Any outside food or drink will not be allowed inside.

Tacoma City Theaters is a fully cashless venue for all box office and concessions purchases. Google Pay, Apple Pay, and all major credit/debit cards are accepted at every point of sale.

Cash acceptance for merchandise varies by event and vendor. Please note that this information is not available in advance, so we recommend planning to pay with a cashless method. Going cashless allows us to speed up transactions, shorten lines, and minimize contact between guests and staff for a smoother, safer experience.

To help ensure a smooth experience, Tacoma City Theaters strongly encourages patrons to arrive early, both to secure parking and to allow enough time to enter without missing any part of the performance.

For select events, Premium Experience upgrades may be available and include access to reserved parking. If this option applies to your event, details will be shared in your “Know Before You Go” email.

We also recommend downloading any relevant parking apps in advance and exploring nearby parking options to help plan your visit.

For directions, nearby lots, and other helpful tips, please visit our Directions & Parking Page